ScratchOut Division

Glass Scratch-removal and Polishing System

ScratchOut Division is the South African representative for a unique, American,

Patented “Glass Scratch-Removal System”

ScratchOut Division's "Distortion Free Scratch-removal System" is Non-Abrasive. It does not remove the surrounding layers of glass in order to repair a scratch. Certain deep scratches and pits, such as those resulting from grinder spatter or the scratches shown in the picture, above, are best abraded before polishing. This may give rise to varying degrees of visual distortion, dependent upon the skill of the Operator. The process of scratch repair is not an “instant-fix”. Sufficient time must be afforded to allow the Operator to carefully complete the repair. (See the photos above: Abrasion was used to prepare both, entire surfaces before the final polishing.)

The special, patented compounds and pads are the reason for ScratchOut’s unique ability to successfully repair all the usual types of damaged architectural glass. A complete process is created where mechanical and chemical actions combine, together with heat and water so that glass molecules are moved to fill the scratch. The polishing action is always Non-Abrasive, i.e. it will not cause visual distortion. Should it be necessary to first prepare severe scratches by abrading the damage before polishing, then any resultant distortion to the field of view results from this deliberate removal of surface glass, not from the polishing process that follows. We carefully train our Technicians to limit any distortion to ‘effective invisibility’.

“Sheer Force” in the USA are the Inventors, not the imitators of the

Finest Scratch-removal System on the South African and World markets.

The ScratchOut Division of “Clem’s Frosted Glass cc” is the South African Distributor for these fine products, which are marketed under the Trade Name, “ScratchOut ”

* Works on Virtually All Types of Glass *

The ScratchOut System safely removes scratches and graffiti from virtually all types of glass:

1. Commercial properties - Construction sites, Shop Fronts

2. Residential properties – Shower enclosures, Patio doors, Balustrades, Glass Walls etc.

3. Annealed and PVB glass

4. Toughened glass – of particular importance under the new SA Safety Regulations

5. Architectural glass – high value Facades, Balustrades, Internal glass walls

6. Aquaria and showcases: Low-Fe glass

7. Flat and shaped glass

8. Transport - Bus, Boat & Train Windows

9. Lime-scale encrusted glass

10. Ballistic glass - Banks and other cash-handling offices

Pictures – Line #2

Before restoration. After restoration.

Every red line marks a scratch! A very expensive view, recovered!

Pictures – Line #5

10mm thick, Toughened, Balustrade

Pictures – Line #8

Pictures – Line #9

Only ScratchOut could repair this!

Pictures – Line #10

Pay-office window. Ballistic glass, approximately 50mm thick.

The photos below, show an “IMPOSSIBLE” repair:

A powered Angle-grinder disc bounced over the surface of a Glass Atrium Shower-room. The

home-owner watched the ScratchOut process and paid as soon as the work was completed.

These incredibly deep cuts were removed with hardly any distortion.

The client paid at once!

* Applications *

Repairable damage can be caused by:

· Construction-site cleaning of glass;

· Water scale (Lime-scale);

· Acid etching;

· Removing of paint over-spray;

· Motorcar windscreen wipers;

· Diamond rings;

· Sand, grit and dust;

· Paint scrapers or scourers;

· Animal claws;

· Vandals and graffiti;

· Every-day mishaps; etc.

* Graffiti Removal *

Many graffiti ‘taggers’ use acids that make the marks impossible to remove by normal scrubbing methods.

Items like screws and spark plugs are also used to damage glass surfaces - particularly Shop-fronts.

ScratchOut Division's scratch removal system will remove graffiti from all types of glass.

ScratchOut Division's * User Interface *

Users generally fall into one of two groups:

a) Those who have once-off or irregular needs; and

b) Those having a regular requirement for this process.

The first group benefit most from engaging one of ScratchOut's trained technicians to

repair the scratches on a Contract Basis.

The second group usually find it easy to justify the purchase of a ScratchOut Kit so as

to have immediate access to the repair capabilities of this remarkable System.

*Consultancy, Training and Backup Services*, for owners of ScratchOut Kits:

ScratchOut Division trains Scratch-removal Technicians in the basics of scratch repair whenever a

ScratchOut Kit is purchased.

The technique is easy to learn and, as with any manipulative skill, continually improves as each new job is tackled.

Just as a pianist develops an individual “signature”, so each Technician finds their own “style” of repairing scratches.

ScratchOut Division offers:

>Full consultancy, training and continual backup services to existing and potential clients.

>We hold sufficient stock to ensure that every job meets it's deadline.

We are able to travel within South Africa and to neighbouring countries to undertake:

>Training on the use of our equipment.

>Assistance to new businesses at start-up and advise on technical issues with regard to glass scratch-removal.

We intend our service to be “legendary”.

Frosted Glass and its ScratchOut Division are registered as an

Unashamedly Ethical business. ( www.unashamedlyethical.com )

Our commitment to Ethical Dealing is reflected in every interaction that we have with our customers.

* Glass Scratch Removal Services *

Through our National Network of Independent ScratchOut Contractors, business people who repair scratched glass - we will happily assist you in all your glass scratch-removal requirements.

ScratchOut Division's unique Glass Scratch-removal System is unlike any other scratch removal process available globally. When repairing fine scratches it does not use abrasive pads or compounds, so does not leave a low spot in the glass that causes visual distortion.

Glass Scratch-removal Kit

The ScratchOut Glass Scratch Repair System, available as a complete Kit – including Operator

Training - will remove 90% of all scratches and stains from flat and curved glass, when properly

used, either without distortion or without unacceptable distortion.

*Available in South Africa only from ScratchOut Division*

Located in Germiston, Gauteng.

Training in the use of the ScratchOut equipment is included in the purchase price.

As is comprehensive, on-going support.

Most on-the-job difficulties arise from the Technician not having encountered that particular circumstance before and can be easily resolved over-the-telephone. This means that free back-up is usually available around-the-clock! Should an intractable problem present, we are happy to travel to “site”. In such cases, a charge may be levied.

“The Bottom Line”

ScratchOut Division's business philosophy is Unashamedly Ethical .

If you cannot realise an honest profit through purchasing a

ScratchOut Kit and, from our experience we know it, we shall advise you not to buy but

to engage one of the ScratchOut Business Operators to effect the required repair on

a Contract basis and this advice will only be given if a greater benefit will accrue from using

ScratchOut

as opposed to replacing the glass with new material.

Please contact Clem Davidson on:

Phone: +27 (0)74 197 3244 Fax : +27 (0)86 545 8890

(Ons praat graag Afrikaans!)

eMail: scratchout@frostedglass.co.za

Thank you for visiting our site!